Website Terms & Conditions:

Thank you for visiting to the Battlefield Line Models website. If you continue to browse and use this website, you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern our relationship with you in relation to this website. If you disagree with any part of these terms and conditions, please do not use our website.

The term '[business name' or 'us' or 'we' refers to the owner of the website whose registered office is Shackerstone Railway Station, Station Road, Shackerstone, Nuneaton, CV13 6NW]. The term 'you' refers to the user or viewer of our website.

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The use of this website is subject to the following terms of use:

The content of the pages of this website is for your general information and use only. It is subject to change without notice.

This website uses cookies to monitor browsing preferences.

Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.

This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.

All trademarks reproduced in this website which are not the property of, or licensed to, the operator are acknowledged on the website.

Unauthorised use of this website may give rise to a claim for damages and/or be a criminal offence.

From time to time this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).

Your use of this website and any dispute arising out of such use of the website is subject to the laws of England, Northern Ireland, Scotland and Wales.

We regret that vouchers purchased from the main railway website (www.battlefieldline.co.uk) cannot be used on this website. Only egift cards purchased on from www.battlefieldline-models.co.uk can be used.

 

Returns Policy:

Unwanted items

If, after buying an item over the phone or online, you would like to return it then please notify us via email or telephone within 14 days of receiving the item. You then have a further 14 days to return to item to us in its original, unopened packaging. You will receive a refund within 14 days of the item arrived back to us as long as the item is in the same condition it was sent out. Unfortunately, we don’t refund the cost of the return postage for unwanted items.

Faulty or incorrect items

On the odd occasion that an item may arrive faulty please contact us before returning it. It maybe that we can help sort out a problem over the phone or resolve the issue in a way that doesn’t involve you sending the item back to us. If we cannot do this, we may ask for the model to be returned to the manufacturer or to us. We will then inspect the item on return and arrange for either a repair, replacement or refund. Most manufacturers offer a minimum 6 month warranty on all new items.

The same applies to items received in error.

Any of our second-hand items comes with a one month warranty.

Whatever the problem, please contact us first before returning anything.

If you have any questions don’t hesitate to contact us via one of the methods below:

 

Email address-

info@battlefieldline-models.co.uk

Postal address-

Shackerstone Station, Station Road, Shackerstone, Nuneaton, CV13 6NW